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Official Company Policy

Terms & Conditions

Effective: January 1, 2026 โ€ข Last Updated: September 13, 2026
Policy Summary in Plain English
These Terms of Service govern your use of Black Raven Technologies websites, software services, institutional ERP platforms, and WordPress plugins.

1. Acceptance of Terms

By accessing our website, purchasing our digital products, or contracting our custom development services, you agree to be bound by these Terms and Conditions.

2. Software Development Services

Custom software development deliverables are governed by individual Statements of Work (SOW). Intellectual property rights for custom-engineered code transfer to the client upon full settlement of contracted milestone payments, while proprietary reusable libraries remain under Black Raven licensing.

3. Educational ERP Licensing

Our Educational ERP is licensed on a software-as-a-service (SaaS) or on-premises term license basis. Unauthorized reverse engineering, distribution of source code, or circumvention of licensing counters is strictly prohibited.

4. Payment Terms & Invoicing

All digital product licenses are billed in advance. Custom development milestones must be settled within 14 days of invoice issuance. Late payments may result in temporary suspension of staging servers or support services.

5. Limitation of Liability

In no event shall Black Raven Technologies be liable for indirect, incidental, or consequential damages arising from the use or inability to use our software services. Our aggregate liability shall not exceed the total fees paid by the client during the preceding 12 months.

6. Governing Law & Jurisdiction

These terms shall be governed by and construed in accordance with the laws of Tamil Nadu, India. Any disputes arising hereunder shall be subject to the exclusive jurisdiction of the competent courts in Pudukkottai, Tamil Nadu.

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